Payment Information

1. Accepted Payment Methods

The payment methods currently supported by our store are shown below. The options available for your individual order will always be displayed securely at checkout before you complete your purchase.

Only payment methods displayed during checkout are available for the relevant order. Available methods may occasionally change because of payment-provider availability, store settings or security requirements.

2. Currency, Prices and Charges

All prices on our website are displayed and charged in pounds sterling (GBP).

The total amount payable for your order, including any applicable taxes and charges, is displayed at checkout before you confirm your purchase.

If your payment method is issued in another currency, your bank or payment provider may apply its own exchange rate or international transaction fee. These charges are determined by your provider and are not charged by Begleys Gifts.

3. When Payment Is Authorised or Collected

Payment is authorised or collected securely during checkout, depending on the payment method selected and the payment-processing settings that apply to the transaction.

Your order will not be prepared for dispatch or local collection until the required payment authorisation or payment confirmation has been received.

A temporary pending amount may appear on your account where a bank or payment provider places an authorisation hold. The timing for removing or completing such a hold is controlled by the relevant provider.

4. Secure Payment Processing

Payments are processed securely by the payment provider selected during checkout.

Shopify Payments, PayPal and Stripe may handle payment information where the relevant option is displayed and selected at checkout.

Begleys Gifts does not directly store complete card numbers or card security codes on its own systems. Payment information is submitted securely to the provider processing the transaction.

5. Payment Authorisation and Security Checks

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.

Payments may be subject to authorisation, verification and fraud-prevention checks carried out by the payment provider, bank or card issuer.

In some circumstances, we may contact you to verify order information before dispatch. We will never ask you to send your complete payment-card number, card security code or account password by email.

6. Failed or Declined Payments

If a payment fails, is declined or cannot be authorised, your order may not be completed.

You can try the following:

• Check that your payment and billing information was entered correctly.
• Confirm that your billing address matches the address registered with your payment provider.
• Contact your bank, card issuer or PayPal to confirm that the transaction is permitted.
• Try another payment method displayed during checkout.
• Contact Begleys Gifts if the issue continues.

Begleys Gifts does not control decisions made by banks, card issuers, PayPal, Stripe or other payment providers to decline or block a payment.

7. Order Confirmation

After you submit an order and the required payment authorisation is received, we will send an order confirmation to the email address provided during checkout.

An automatic order confirmation acknowledges receipt of your order. The order is accepted when it is dispatched or when we notify you that it is ready for local collection.

If you do not receive a confirmation email, check your spam or junk folder and then contact support@begleys.shop before placing the order again.

8. Pricing or Checkout Errors

We take reasonable care to ensure that product prices and checkout information are accurate.

If a clear pricing or checkout error affects an order before it is accepted, we may contact you and offer the option to:

• Confirm the order using the corrected information.
• Remove the affected product from the order.
• Cancel the affected order or product for a refund.

Where an order or affected item is cancelled after payment has been collected, the relevant amount will be returned to the original payment method.

9. No Subscriptions or Recurring Billing

Begleys Gifts does not currently offer subscriptions or recurring billing. You are charged only for the individual order you submit during checkout.

We will not apply a recurring charge unless a recurring product or service is clearly identified and expressly accepted before purchase.

10. Refunds

Approved refunds are normally issued to the original payment method used to place the order.

We cannot normally issue a refund to a different card, bank account or PayPal account.

We aim to process eligible refunds within 5 to 10 business days after the returned item has been received and inspected, without limiting any statutory refund timeframe that applies.

After a refund is issued, your bank, card issuer, PayPal or payment provider may require additional time to display the funds in your account.

Full details are available in our Returns, Refunds & Cancellation Policy .

11. Payment Questions

Related Information

• Returns, Refunds & Cancellation Policy
• Terms & Conditions
• Shipping & Delivery Policy
• Frequently Asked Questions
• Contact Us