Terms of Sale

1. About These Terms of Sale

These Terms of Sale apply to products purchased through begleys.shop for delivery within the United Kingdom or for local collection from our shop in Dungannon.

These terms apply to purchases made by consumers for personal use. Nothing in these Terms of Sale limits or excludes any consumer right or remedy that cannot lawfully be limited or excluded.

2. About Begleys Gifts

Begleys Gifts is an independent physical and online gift shop based in Dungannon, Northern Ireland.

3. Product Information

We take reasonable care to ensure that product descriptions, photographs, measurements, prices and availability information are accurate when published.

Product images are provided to illustrate the goods. Minor variations in colour, finish, pattern, packaging or appearance may occur because of lighting, screen settings or normal manufacturing variations.

Products supplied must be as described, of satisfactory quality and fit for any particular purpose made known to us where applicable.

If we identify a material error affecting a product you ordered, we will contact you and explain the available options.

4. Prices and Charges

All prices are displayed in pounds sterling (GBP).

The total amount payable, including any applicable taxes and charges, is displayed during checkout before you submit your order.

We may change product prices at any time. A price change will not normally affect an order that has already been accepted.

5. Placing an Order

You place an order by selecting products, adding them to your basket, entering the requested information, choosing delivery or local collection and completing checkout.

Before submitting your order, please check:

• The products and quantities selected.
• Any product options or variations.
• Your name and contact information.
• Your billing and delivery address.
• Your chosen delivery or local collection method.

When you submit an order, you are making an offer to purchase the selected products under these Terms of Sale.

6. Order Confirmation and Acceptance

After you submit an order, we may send an automatic order confirmation email. This acknowledges that we have received the order but does not by itself mean that it has been accepted.

A contract for the purchase of products is formed when:

• We dispatch the relevant products for delivery; or
• We notify you that a local collection order is ready for collection.

We may decline or cancel an order before acceptance where, for example:

• A product is unavailable.
• A material price or product-information error exists.
• Payment cannot be authorised.
• The delivery address is incomplete or outside the United Kingdom.
• We reasonably suspect fraud, misuse or an unauthorised transaction.

If we cannot accept an order after payment has been collected, we will return the relevant amount to the original payment method.

7. Payment

Payment is authorised or collected securely during checkout, depending on the payment method selected and the applicable payment-processing settings.

The payment options available for your order are displayed during checkout. Only payment methods shown during checkout are available for the relevant order.

Your order will not be prepared for dispatch or collection until the required payment authorisation or confirmation has been received.

Further information is available on our Payment Information page.

8. Product Availability

All products are subject to availability. Adding a product to your basket does not reserve it.

If an ordered product becomes unavailable, we will contact you. We may offer a suitable alternative, but we will not substitute a product without your agreement.

If no suitable solution is agreed, the unavailable item will be cancelled and the amount paid for it will be refunded.

9. UK Delivery

We currently deliver to valid addresses within the United Kingdom only.

These delivery periods are estimates rather than guarantees of arrival on a specific date.

Unless another delivery period has been expressly agreed, goods will be delivered without undue delay and within any maximum period required by applicable consumer law.

Full details are available in our Shipping & Delivery Policy .

10. Local Collection

Free local collection may be selected where it is available during checkout.

Collection is available from:

When collecting an order, please bring your order confirmation or order number. We may ask for reasonable identification or proof that you are authorised to collect the order.

11. Delivery Risk and Ownership

Responsibility for the products normally passes to you when the goods are delivered into your physical possession or the possession of a person you identify to receive them.

For local collection, responsibility normally passes when you or a person authorised by you collects the order from our shop.

Ownership of the products passes to you once we have received payment in full and the products have been delivered or collected.

12. Cancelling an Online Order

For an eligible online purchase, you may notify us that you wish to cancel within 14 days after the day you receive the goods.

After notifying us, you must send or hand back the eligible goods without undue delay and no later than 14 days after the day you notified us.

To request cancellation before dispatch, contact us as soon as possible with your order number. We will try to stop the order, but we cannot guarantee cancellation once processing or dispatch has started.

Certain products may be excluded from change-of-mind cancellation where a specific legal exception applies, including personalised or made-to-order goods and certain sealed hygiene-sensitive goods after the seal has been broken.

13. Returns

Please contact us before sending an item back so we can provide the appropriate return instructions and return method.

Contacting us for instructions does not remove or restrict any statutory cancellation or consumer right that applies.

Begleys Gifts pays return postage for approved change-of-mind returns and for faulty, damaged, misdescribed or incorrectly supplied goods.

We do not charge a restocking fee for eligible returns.

Full information is available in our Returns, Refunds & Cancellation Policy .

14. Faulty, Damaged or Incorrect Goods

Contact us as soon as reasonably possible if a product is faulty, damaged, misdescribed or different from what you ordered.

Please provide:

• Your order number.
• A description of the problem.
• Clear photographs of the product where relevant.
• Photographs of damaged packaging where relevant.

Depending on the circumstances and your applicable legal rights, an appropriate remedy may include repair, replacement, price reduction or refund.

We pay reasonable return costs where goods are faulty, damaged, misdescribed or incorrectly supplied.

15. Refunds

Approved refunds are normally issued to the original payment method used to place the order.

We aim to process eligible refunds within 5 to 10 business days after the returned item has been received and inspected, without limiting any statutory refund period that applies.

For eligible online cancellations involving returned goods, the refund will be issued within the applicable legal timeframe after we receive the goods or acceptable evidence that they have been sent back.

Your bank, card issuer or payment provider may require additional time to display an issued refund in your account.

16. Customer Responsibilities

When placing an order, you agree to:

• Provide accurate and complete order and contact information.
• Provide a complete and valid UK delivery address.
• Use a payment method that you are authorised to use.
• Check product choices, quantities and delivery details before submitting the order.
• Take reasonable care of products that you intend to return.

17. Liability

Nothing in these Terms of Sale excludes or limits our liability where it would be unlawful to do so.

This includes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of consumer rights that cannot lawfully be excluded.

Subject to those protections, Begleys Gifts is not responsible for losses that are not caused by our breach, were not reasonably foreseeable when the contract was formed or arise from using products for business or commercial purposes.

18. Events Outside Our Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including severe weather, carrier disruption, strikes, public emergencies, power failures, network failures or government restrictions.

We will take reasonable steps to minimise disruption and contact you where an order is materially affected.

Nothing in this section removes any mandatory right you may have where goods are not delivered within an agreed or legally required period.

19. Governing Law

These Terms of Sale are governed by the laws of Northern Ireland.

The courts of Northern Ireland will have jurisdiction, subject to any mandatory consumer right that allows you to bring proceedings in another part of the United Kingdom where you live.

20. Contact Begleys Gifts

Related Information

• Terms & Conditions
• Returns, Refunds & Cancellation Policy
• Shipping & Delivery Policy
• Payment Information
• Contact Us